Process
How our emergency response works.
When you’re dealing with an HVAC crisis, you don’t have time for complicated forms or long wait times. We’ve streamlined our process to deliver a solution quickly.

We Dispatch: Fast, Local Response
A licensed and fully-equipped technician is dispatched to your Reno-area location immediately. We arrive in our Climate Pros truck, fully stocked with standard parts to maximize the chance of a first-visit repair. We prioritize your safety and comfort.
We Fix: Honest Diagnosis & Guaranteed Repair
Your technician will perform a rapid and skilled diagnosis, presenting you with an upfront and honest repair quote before any work begins. We work quickly and professionally to get your system back online and restore comfort to your home, guaranteed.
What We Fix
Common Emergency HVAC Problems We Handle 24/7.
If it’s broken, causing stress, or posing a threat to your safety, we’ll fix it. Our skilled and licensed technicians are experts in diagnosing and repairing all types of urgent heating and cooling problems across every major brand.
We Repair All Major Systems:
- Evaporative/Swamp Coolers
- Furnaces (Gas, Electric, Propane)
- Air Conditioning Units (Central AC)
- Heat Pumps and Ductless Systems
Total System Failure
Your AC or furnace won’t turn on at all, leaving your home exposed to extreme temperatures.
No Heat or No Cool
The unit is running, but only blowing room temperature air or no air at all.
Safety Hazards
You smell gas, burning odors, or notice visible sparks coming from your system.
Strange Noises
Loud banging, screeching, or persistent grinding sounds indicate a major internal fault.
Water Leaks
Significant leaking or pooling water around your indoor unit, furnace, or heat pump.
Thermostat Malfunction
Your system won’t respond to the thermostat, resulting in uncontrolled or inconsistent temperatures.

Why Us
Your 24/7 Comfort Lifeline.
In an HVAC emergency, you need fast action and honest answers. With 30 years of local service, we have the experience and commitment to restore your comfort quickly and reliably.
Real 24/7 Availability
We never use an answering service for emergency calls. You’ll speak with a live dispatch professional who will start coordinating your repair immediately—day or night.
Upfront, Honest Pricing
We believe in honest service, especially during a crisis. Your technician will perform a comprehensive diagnosis and provide a detailed, upfront quote before any work begins.
Local Reno Expertise
As a local, long-standing company, we are familiar with the Reno, Sparks, and Carson City areas. Our skilled technicians can arrive quickly, minimizing your wait time and discomfort.
Licensed & Guaranteed
Every emergency repair is performed by a licensed, NATE-certified professional. We back our work with a guarantee, so you can be confident your fix will last.





